Undersea cable cuts disrupt data, voice services in West Africa-NCC
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A combination of cable cuts, resulting in equipment faults on the major undersea cables along the West African Coast have negatively impacted on data and fixed telecom services in several countries of West Africa, including Nigeria, Ghana, Ivory Coast, Senegal, Cote d’Ivoire, according to the Nigerian Communications Commission NCC.
A statement by the Director, Public Affairs of the Commission, Reuben Muoka, said the cuts occurred somewhere in Cote d’Ivoire and Senegal, with an attendant disruption in Portugal.
According to him, cable companies – WACs and ACE in the West Coast route from Europe have experienced faults while SAT3 and MainOne have downtime.
It was further gathered that similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, EIG, AAE1, are said to have been cut at some point around the Red Sea, resulting in degradation of services across on these routes.
The statement reads in part: “In Nigeria and other West African countries, Internet access and speed have experienced disruptions in the networks of service providers in the affected countries.
“Operators of these cables have commenced repairs already, and services are gradually being restored. They have promised to work round the clock to ensure that services are restored to the affected countries within the shortest possible time.
“It is important to bring this information to the knowledge of corporate and individual consumers on these services.”
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